Frequently Asked Questions

  • What paper is used for prints?

    Each print is carefully crafted using one of the most beautiful and high-quality papers on the market, Hahnemühle Photo Rag®. It is loved by photographers, illustrators and artists. With a super matt finish, the paper allows for muted blacks, excellent detail and an even color reproduction. With its chalky smooth cotton base, texture is minimal which creates brilliant color gradients. It’s recommend handling this paper carefully to avoid the edges fraying. Find out Find out more.

  • Where are the photos printed?

    The Print Space in Germany and UK takes care of printing photographs. They are sustainably packaged and carbon neutral from end-to-end. You can find more here.

  • What is the aspect ratio of the prints, or how do I frame them?

    All photos (except Landscape category) are cropped to fit standard frame sizes. Compatible frames can be found at your local furniture or design store.

    For a larger format and the Landscape category photos a custom framing is recommended.

  • I want a print size and ratio that is not in the store.

    If you can’t find the appropriate size and aspect ratio of the photo in the store, please get in touch, and I will do my best to find a suitable solution.

  • If I look closely, the print seems to be of lower quality?

    Most of the photographs are taken with the latest cameras. However, there are also some older ones where the subject matter takes priority over technical quality. This may result in slightly lower quality when viewed up close. These photos were taken with older cameras that did not have the latest resolution. Ultimately, this is art and also a part of history where a moment was captured. And after all, you don’t look at photos with your nose touching the wall. I guarantee that the photograph will still look beautiful in the room.

  • What is the delivery time and process?
    (in working days)Fulfilment timePostage EstimatePostage ActualCourier EstimatedCourier Actual
    United Kingdom2-51-21-211-2
    Germany2-51-21-211-2
    Europe (EU)2-52-72-1011-3
    Europe (EEA & CH)2-52-72-101-22-4
    United States2-5n/an/a2-32-5
    Canada2-5n/an/a2-32-5
    Aus/ NZ2-5n/an/a55-7
    Rest of World2-5n/an/a2-72-10

    The default option for shipping within the EU/EEA (shipping from the studio in Germany) is Deutsche Post. For the United Kingdom, it is shipped through Royal Mail (shipping from the studio in London). For all countries outside of these regions (such as the USA, Canada, Australia), orders are shipped using the fast courier service DHL Express (shipping from the studio in London). Prints are shipped in either a reinforced tube or crumble proof packaging to ensure safe delivery.  

  • What are my payment options?

    You have several payment options at checkout:

    • Credit card/debit card (Mastercard, Visa, American Express)
    • PayPal
    • Google Pay
    • Apple Pay